RExharge’s app conveniently helps you manage your charging.
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RExharge's All-in-One Mobile App
App Tutorial
Pre-authorisation payment
RM100 will be put on hold by your card-issuing bank. After charging is done, the unused amount will be refunded to your bank account. The refund should take 3-7 working days, depending on your card issuing bank.
*The refund is handled by the banking party, not RExharge.
Did you know?
Petrol stations also put a temporary hold on a card to verify that the card is active and has enough funds to pay for the petrol.
Public charging
Step 1: Launch the RExharge app.
Step 2: Go to ‘Map’ and search for the RExharge charging station nearby.
Step 3: Select the correct EV charger.
Step 4: Plug in the connector.
Step 5: Click ‘Start’ to start charging *For DC chargers, ‘handshake’ between charger and app may take up to 1 minute.
Step 6: Check if your EV is charging.
Step 7: Click ‘END’ to stop charging.
FAQ
Why Pre-authorisation payment
User will no longer need to key in payment details with each charging session. Additionally, it also minimises the occurence of disputes.
When can I receive the refund
It takes 3- 7 working days,
depending on your issuing bank.
Will the meter stop charging once my battery is full?
Yes. You will only be charged for a full charge or until you end the session in the RExharge app. Any balance from the RM100 pre-authorized payment will be refunded.